Puppy first clip Q&A
Good news! We are now accepting puppies aged 17–24 weeks who have not yet had any professional grooming.
SPOTS ARE LIMITED EACH MONTH.
Q. How can I book in?
A. Please TEXT 0480 181 078 or email manager@filiciouspet.com and tell us whether you are a new client, puppy client or special care client. We will send you the correct application form to fill in and submit. We will review it and confirm as soon as possible, provided we are not fully booked.
Please let us know once you have submitted your application so we can review it sooner, as we sometimes don't receive the notifications.
Your application will be reviewed within 48 hours. Successful applicants will be contacted via text or email. If you haven't heard from us after 48 hours, it may mean that we are full or unable to help you.
Please do not call, and please BE KIND.
Q. What do you recommend for my puppy?
A. If you missed our puppy classroom, we suggest trying our bath & tidy session for the first visit. We will do small tidies of the eyes, paws, under the paws, bottom and hygiene area, plus an ear clean and nail cut, to suit your puppy's stage.
Q. How long do the puppy bath with free tidy and the puppy first clip take?
A. The bath &free tidy takes roughly 1.5 hours. We give your puppy time to explore, socialise and play with other friendly dogs while we introduce our grooming process. Throughout the process, we observe and provide positive education for the puppy. The first clip takes about 2 hours.
Q. How often should my puppy come back for the second clip?
A. We usually discuss this and give advice when you pick up your puppy. However, we have a strict policy that all dogs must visit us regularly, at least every 3.5 months. We do not accept dogs whose last groom was more than 3.5 months ago.
Q. I saw some cute photos on Instagram. Can you do the same cut?
A. We have our own standards for every puppy's first clip. In our opinion, the first clip is a practice clip to give your puppy basic hygiene and keep them clean and natural. If you cannot accept this, Filicious may not suit your requirements. However, we do accept lifestyle-related requests, such as a shorter eye area or mouth.
Q. Can I stay with my puppy?
A. We only suggest staying with your puppy during the puppy classroom session. Puppies over 16 weeks are drop-off and pick-up only, but you can stay with your puppy for a while before their bath.
Q. May I request a style cut for my puppy's first clip?
A. We have our own standards for every puppy's first clip. In our opinion, the first clip is a practice clip to give your puppy basic hygiene and keep them clean and natural. If you have high expectations for the look, Filicious may not suit your requirements.
Q. When can my puppy have their first clip? I don't want it shaved or too short.
A. For oodle breeds, 4–6 months is the best time for the first clip. However, we give individual advice for each puppy, based on the season, breed, behaviour, coat type, skin condition, lifestyle, owner preferences and the puppy's de-sexing date, to suggest the best first clip date. We DO NOT do short clips for the first clip.
Q. Will my dog's hygiene area or bottom be shaved?
A. We do not shave, and do not recommend grooming, the hygiene or bottom area of puppies under 1 year old. If your puppy feels uncomfortable or itchy after the grooming session, please discourage them from licking the area to avoid making it worse.
Q. Can I wait until my puppy is 1 year old for the first clip?
A. No, we highly recommend NOT waiting a year. In our experience, no owner can keep their puppy's fur tidy and free of mats for a year without professional grooming. (This recommendation mostly applies to long-haired and oodle breeds.)